Shipping and Processing:
All locally stocked items (Ballarat, Victoria) will be processed and shipped out to you within 48 hours or receiving your order (excluding weekends and public holidays, these will be processed next business day)
Items that are 'dropshipped' (i.e. sent directly to you from our oveseas suppliers, which is clearly stated in item descriptions) will be processed within 7 Business days and may take upto 28 business days after processing time to arrive. (total 35 business days approx)
Personalised Shopper Orders take approx 10-21 Business Days from the time you place your order to the time you receive your order. You will be updated along the way as your order is being processed.
If you have any questions or concerns you can email us at firstname.lastname@example.org or we can be contacted by phone or Text at 0411 697 559 during business hours 9am - 5pm Monday to Friday. We can also be contacted via our facebook page at https://www.facebook.com/sdaaus/